Process Communication Model

Developed by Dr. Taibi Kahler, the Personal Pattern Inventory is an assessment of the Process Communication Model: an internationally esteemed behavior communications model to understand how and why people communicate. The PPI will enable individuals to discover their personality structure and measure the amount of energy available to the individual to experience each personality floor.


The PPI will help individuals in the workplace understand how to work better together, manage better, coach better, recruit better, sell better, help others better, manage your private life better, and improve their overall personal and professional quality of life.

The Process Communication Model® enables individuals and organizations to reap the benefits of:

  • Emphasizing your qualities.
  • Knowing how to communicate constructively.
  • Discovering and re-discovering everyone’s unique personality and personality characteristics.
  • Understanding people with very different personality structures and how best to learn from them.
  • Optimizing individual talents.
  • Anticipating and reducing misunderstandings that result from miscommunication.
  • Foreseeing conflicts and developing stress management tools.

About The Test

Individuals and groups who wish to utilize the Process Communication Model® will first complete the Personality Pattern Inventory, a questionnaire which will enable them to discover their personality structure.


Individual personality structure is comprised of six, separate and mutually exclusive behavior types. Like a six-floored condominium, personality structure is ordered, indicating the relative amount of time a person experiences and demonstrates the behaviors of a given type floor. These second-by-second behaviors – categorized by words, tones, gestures, postures and facial expressions – can be observed objectively with significantly high reliability. Additionally, test-retest reliability research indicates that once a person’s condominium order is set, that order seldom changes.


Calm, Imaginative and Reflective

The Imaginer does not react overtly. They take time to answer briefly and tend to wait for others to get in contact with them first. To feel good and to be efficient, they require private time and space for reflection and introspection. The Imaginer may well “escape” during long meetings or discussions. This gives them the ability to endure difficult situations.


Dedicated, Observant and Conscientious

To feel good and be efficient, the Persister requires their convictions and beliefs to be recognized: “I admire you.” “I value your opinion.” “What do you believe we should do?”They also require being recognized for their accomplishments: “Good work.” “Great contribution.” “A job well done.”


Logical, Responsible and Organized

To feel good and be efficient, the Thinker requires being recognized for their thoughts and accomplishments. “Good work.” “Great idea.” “A job well done.” They also require time structure and like to plan things.


Adaptable, Persuasive and Charming

The Promoter appreciates communicating with a direct style. They are particularly efficient faced with challenges, difficult or new things to do. To feel good and be efficient, the Promoter requires incidence, like lots of excitement in a short period of time. They like the high level of energy in these situations.


Spontaneous, Creative and Playful

To feel good and be efficient, the Rebel requires being stimulated through playful contact, with regular changes of situations and relationships. Their first reaction is often to like or dislike. Under light distress, in an interaction with others, they may start to misunderstand and say things like “I don’t know”. Things may seem boring and complicated to them.


Compassionate, Sensitive and Warm

The Harmonizer naturally communicates with others in a nurturing way. To feel good and be efficient, they require being recognized as a person, i.e. wants to hear “I care about you”, “you’re important to me”. They desire unconditional acceptance of who they are as a person and need an environment that pampers the senses.

Applications for Use

The Process Communication Model® offers a wealth of wide ranging tools to develop a variety of competencies within your organization. The strength of this approach lies in the originality of the model’s components, which enable you to adjust your training investment to match corporate strategy and your employees’ needs. After completing the Personality Pattern Inventory, you can use the PCM for:


Achieving excellence

Sales relations

Taking performance to the next level

Team building

Developing functional & competitive teams

Team cohesion

Strengthening the bonds of cooperation

Individual coaching

Raising awareness and fulfilling potential

Team coaching

Maximizing on the talents of the team

Conflict management

Relieving tension by managing conflict

Aid in recruiting

Making enlightened hiring choices

Staff retention

Developing & motivating employees

Internal trainers

Efficiently communicating competencies

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Questionnaire Today!

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What Do I Do After Taking The Test?

Having the questionnaire results is only the tip of the iceberg. Our desire is to see the information be of significant value to a person in reshaping the environment and the expectations that surround him or her. Individuals and groups can do this by:


Discuss Results with a Group of Peers

Much of the discussion concerning SOI results comes back to understanding others through our own subjective “style”. This human element cannot be completely removed from reactions to people and circumstances, nor would we want it to be. The best way to do this is to gather people together and talk about the way they see the described behaviors effecting the person or group. When these behaviors have been explored and consensus is reached concerning differing needs and desires, misunderstanding decreases and the value for what people DO produce increases.

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Join Wired University

Join our online course gateway Wired University and have access to our library of teaching and training materials that explains how to apply this information and to use it within yourself, a team environment, a family or a business. If you need further or more individualized training or group training, we can take it one step further.

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Schedule a Consultation

In the best of situations a person can schedule a call with a Wired Within consultant and discuss their test results or schedule a team dynamics seminar to bring these styles to light for a whole group. Wired Within advises individuals and groups in the ways they can capitalize on the SOI discussion to maximize the positive potential of each team member. This training is available to a manager looking to improve team performance or a leader looking to better their impact with the organization. Through Wired Within’s consulting services these insights can be gained and plans can be forged to improve their organization and the individual’s satisfaction with their role.

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